Frequently Asked Questions
The parking facilities overseen by Excel Parking come with explicit terms and conditions, as outlined on the warning signage posted throughout the parking area. Non-compliance with these terms and conditions, such as exceeding the complimentary parking duration or neglecting to pay for parking, will result in the issuance of a Parking Charge.
Failure to address the Parking Charge and submit payment may result in escalated measures, potentially involving the transfer of the charge to a debt recovery agency and initiation of legal proceedings against you. These actions will incur additional expenses.
To pay your parking charge, you can call Excel Parking Services at 0845 226 9138 or visit myparkingcharge.co.uk. We accept Visa, Visa Debit, Visa Electron, Mastercard, and Maestro.
Appeals or challenges against this Notice can be made online at www.myparkingcharge.co.uk and must be registered within 21 days beginning with the day after the Issue Date of your Notice.
If you were not the driver, hirer, or registered keeper of the vehicle at the date of the parking/stopping event, you can notify us of the relevant details of the person/company by visiting our online website at www.myparkingcharge.co.uk and completing the relevant section. You will need to do this as soon as possible but in any event no later than 28 days beginning with the Issue Date of this Notice.